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We offer multiple shipping options to meet your needs. Standard shipping typically takes 5-7 business days and is free on orders over $50. Express shipping is available for 2-3 business days delivery at an additional cost of $15. For urgent orders, we also offer next-day delivery in select areas for $25. All orders are processed within 1-2 business days. You will receive a tracking number via email once your order ships so you can monitor its progress. International shipping times vary by destination and typically take 10-21 business days.

Yes, we ship to over 100 countries worldwide. International shipping rates are calculated at checkout based on your location and order weight. Please note that international orders may be subject to customs duties, taxes, and fees imposed by your country. These charges are the responsibility of the recipient and are not included in our shipping costs. We recommend checking with your local customs office for specific information about potential fees. Delivery times for international orders typically range from 10-21 business days, depending on your location and customs processing times.

Once your order ships, you will receive a confirmation email with a tracking number and a link to track your package. You can also track your order by logging into your account on our website and viewing your order history. The tracking information is usually updated within 24 hours of shipment. If you have not received tracking information within 2 business days of placing your order, please check your spam folder or contact our customer service team for assistance.

We accept a wide variety of payment methods to make your shopping experience convenient and secure. You can pay using major credit cards including Visa, Mastercard, American Express, and Discover. We also accept PayPal, Apple Pay, Google Pay, and Shop Pay for faster checkout. All transactions are processed through secure, encrypted payment gateways to protect your financial information. For select orders, we also offer buy now, pay later options through services like Afterpay and Klarna, allowing you to split your purchase into interest-free installments.

We provide detailed size charts on each product page to help you find the perfect fit. To determine your size, measure yourself according to the instructions provided and compare your measurements to our size chart. If you are between sizes, we generally recommend sizing up for a more comfortable fit. Each product page also includes fit information such as whether the item runs true to size, small, or large. If you are still unsure about sizing, our customer service team is happy to provide personalized recommendations based on your measurements and fit preferences.

We process orders quickly to ensure fast delivery, so we can only cancel or modify orders within 1 hour of placement. If you need to make changes to your order, please contact our customer service team immediately with your order number. Once an order has been processed and shipped, it cannot be cancelled, but you can return it following our standard return policy once you receive it. To modify shipping addresses or payment information, please reach out to us as soon as possible, and we will do our best to accommodate your request before the order ships.

Proper care will help extend the life of your products. Each item comes with a care label that provides specific washing and maintenance instructions. Generally, we recommend washing garments in cold water on a gentle cycle and hanging them to dry or tumbling dry on low heat. Avoid using bleach or harsh detergents that can damage fabrics. For delicate items, hand washing or dry cleaning may be recommended. Iron on low heat if needed, and always check the care label before washing. If you have questions about caring for a specific product, please contact our customer service team for guidance.

Yes, we offer both gift wrapping and digital gift cards. Gift wrapping is available for an additional fee of $5 per item and includes elegant packaging with a personalized gift message. You can add gift wrapping to your order at checkout. Our digital gift cards are available in denominations ranging from $25 to $500 and are delivered instantly via email. Gift cards never expire and can be used on any products in our store. They make the perfect gift when you are not sure what to choose, allowing the recipient to select exactly what they want.

Our customer service team is here to help you with any questions or concerns. You can reach us via email at support@yourstore.com, and we typically respond within 24 hours during business days. For immediate assistance, you can use our live chat feature available on our website Monday through Friday from 9 AM to 6 PM EST. You can also call us at 1-800-123-4567 during business hours. We are committed to providing excellent customer service and will do our best to resolve any issues quickly and efficiently. For order-specific inquiries, please have your order number ready.